Please note that we will be closed from 25th December to 28th December. During this time, if you're interested in our Cypriot food or need to arrange Greek funeral food, including paragia boxes or wake boxes, feel free to reach out when we reopen.

Greek Wakes
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Greek Wakes
Home
Shop
Cemetery Boxes
Platters for Wake
Favors
Personal Touch
Offers
How to Order
Delivery Info
FAQ’s
Allergens
Contact us
More
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  • Home
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  • How to Order
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  • Contact us

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Terms and Conditions

 

Terms & Conditions

1. About Us

Greek Wakes (“we”, “us”, “our”) operates greekwakes.co.uk. We specialise in traditional Greek and Cypriot food products, including baked goods, platters, wake boxes, cemetery boxes, and custom memorial items.

2. Orders

All orders placed through our website are subject to availability and acceptance. Once an order is confirmed, preparation may begin immediately. We reserve the right to refuse or cancel an order in exceptional circumstances.

3. Prices & Payment

All prices are shown on the website at the time of ordering. Payment must be made in full at checkout using the available payment methods. Prices may change, but confirmed orders will not be affected.

4. Product Information

We take care to ensure product descriptions and images are accurate. Images are for illustration purposes only. As our products are handmade, slight variations may occur.

5. Allergens

Allergen information is provided within individual product descriptions. Our products are prepared in environments that handle gluten, dairy, eggs, nuts, sesame, soya, fish, mustard, and sulphites. Cross-contamination may occur. Customers with allergies should contact us before ordering.

6. Delivery & Collection

Delivery and collection options are shown at checkout. Delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by circumstances beyond our control.

7. Limitation of Liability

Our liability is limited to the value of the order placed. We are not liable for indirect or consequential losses.

8. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Return and Refund Policy

 

Returns & Refunds

Due to the perishable and custom nature of our food products, we are unable to accept returns.

Cancellations

If you need to cancel or amend an order, please contact us as soon as possible. Once preparation has started, cancellations may not be possible.

Refunds

Refunds are considered on a case-by-case basis at our discretion. This does not affect your statutory rights.

If you have any concerns about your order, please contact us and we will do our best to help.

Copyright © 2025 Greek Wakes - All Rights Reserved.

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